Privacy Policy

  • Introduction

    The website is operated by Dessercom Inc. (“Dessercom,” “we,” “our,” or “ours”). Users of this website are bound by the Terms of Service for the Website, which can be found at the following link: Dessercom is committed to protecting your personal information. This privacy policy (the “Policy”) describes how we collect, use, and disclose your personal information and how you can review and/or correct it if necessary. This Policy also explains how cookies are used on our Website.

    By accessing, visiting, or using our Website, or by contacting us or agreeing to receive emails from us, you consent to the terms of this Policy. This Policy does not apply to websites operated by third parties. Dessercom is therefore not responsible for their policies, procedures, and practices regarding the protection of personal information.

    It should be noted that the Website and its content remain the property of the operator.

  • Collection of personal information

    We collect your personal information in a number of ways, including when you request or enter information on our Website, contact us by phone or email, or interact with our social media accounts. This personal information may include:

    • Last name
    • First name
    • Email address
    • Address
    • Phone number
    • Payment information
    • Résumé
    • Cover letter
    • Proof of absence of criminal record
    • Copy of driver’s license
    • Transcript

    We also collect data relating to your visit to our Website. This information may include your IP address; the date, time and duration of your visits; and the web pages you have visited. Our Website, like most other commercial websites, also uses cookies. These are files that are installed on your computer’s hard drive or browser in order to collect information such as your preferred language, your browsing history, and your browser type and version, all for the purpose of optimizing your experience on our Website. We use cookies to compile aggregate data on website traffic and interactions in order to provide better experiences and tools for users.

    We may also use trusted third-party services that track this information on our behalf. Specifically, we use Google Analytics to understand how you and other visitors use our Website. This service uses a set of cookies to collect information and establish statistics on the use of the Website without allowing us to identify individual visitors. These cookies remain installed for one (1) year.

    These cookies cannot be used to collect personal information. You can choose certain options in your computer or browser settings so that you are notified each time a cookie is sent, or you can choose to disable all cookies. However, disabling cookies on your browser could adversely affect your browsing experience on our Website.

    Please note that user information is never disclosed to third parties or used for commercial purposes.

  • Why we collect this information

    Personal information about you (“the User”) may be collected for the following reasons:

    • To allow an online transaction to be completed
    • To allow the User to open an account
    • To allow the User to voluntarily subscribe to a mailing list or receive catalogues or promotions
    • To allow the User to voluntary register for a contest
    • To allow the User to voluntarily sign up for a survey on their habits, needs, or preferences
    • To enable communications on Dessercom’s social media pages (such as Facebook, Instagram, and Pinterest)
    • To answer general questions
    • By means of cookies
    • To allow the User to apply for a position
    • To allow comments to be submitted

    This data is never sold to third parties and subscribers can unsubscribe at any time.

  • Use and sharing of information

    We take steps to ensure that only employees who need access to your personal information to perform their duties within our organization will have access to it. We mainly use and disclose your personal information:

    • To operate, maintain, improve, and provide the Website’s features, to provide the services and information you request, to respond to comments and questions, and to provide you with support for the use of this Website;
    • To understand and analyze usage trends and users’ preferences, improve the Website, and develop new products, services, features, and/or functionalities;
    • To analyze the applications for posted positions and thus fill available positions within our organization;
    • To send you communications, subject to applicable laws;
    • For any other purpose authorized or required by law.

    When we disclose your personal information to service providers, we take reasonable steps to ensure that the terms set out in this Policy are met.

    In the event of a transfer of ownership, sale, merger, liquidation, reorganization, or acquisition of Dessercom, in whole or in part, your personal information may be transferred as part of the transaction.

  • Media

    If you are a registered user and upload images to the Website, we recommend that you avoid uploading images containing EXIF data of GPS coordinates.
    Visitors to your website can download and extract location data from these images.

  • Content embedded from other sites

    Articles on the Website may include embedded content such as videos and images. Content embedded from other sites behaves as if the User were going to that other site.

    These websites could collect data about you, use cookies, embed third-party tracking tools, or track your interactions with this embedded content if you have a logged-in account on their website.

  • Retention and destruction of information

    Dessercom may keep a file relating to a User that contains personal information collected through the Website. Dessercom uses, communicates, or retains this personal information for as long as it may be necessary for the purposes of this Policy.

    If you leave a comment, that comment and its metadata are kept for one (1) year. This allows subsequent comments to be recognized and approved automatically instead of leaving them in the moderation queue.

  • Right to access, right to oppose, and withdrawal

    We are committed to recognizing users’ rights to access and rectification for those who wish to consult, modify, or even delete information about them.

    We are therefore committed to offering you the right to access and withdraw your personal information, as well as the right to oppose its use. The right to oppose is understood as being the ability offered to Internet users to refuse to allow their personal information to be used for certain purposes mentioned during the collection (see the “Collection of personal information” section).

    To exercise these rights, you can communicate directly with our team by:

    • email:
    • phone: 418-835-7154
  • Legislation

    We are committed to respecting the provisions set out in Canadian provincial and federal legislation.

  • Changes without notice

    It should be noted that this Policy is dynamic and subject to change at any time and without notice. Please check this page regularly to stay informed of changes to this Policy. If we change the Policy, we will post the new version on the Website, indicate the date of the last update, and comply with applicable laws. If you continue to use the Website after the revised Policy comes into effect, it means that you have read, understood, and consented to this new version of the Policy.

  • Translation

    The French version prevails over any other translation of the Terms of Service, in order to avoid any disparate interpretation between the versions.

  • Contact

    For any questions, please contact us at